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1.8 Based on 30 reviews
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  • Customers like
    • I liked everything about cooks they do a really good job 2
    • Horrable 2
    • Not one thing 1
  • Customers don't like
    • Cooks cannot kill bugs 2
    • Too many call backs 1
    • Would not honor contract 1
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We have had call backs every single month since we started the service. Last month we had 3 call backs. The contract states that if there is more than 1 call back in a month, the next month is half off. I called them when we received our statement because it was full price pulled out of our account. The secretary informed me that they really don't go by the contract, and I said neither do I and told her to cancel the contract and let us talk to... Read more

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I had a wonderful experience with Cooks Pest Control! My man Mark is my hero he's from the Olive Branch, Ms location and takes excellent care of us ❤ Thank you so much Mark!

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setember they said they came and sprayed they did not october they said they came and sprayed he did not i was here he droved up in the yard never got out of the car and droved off and now i got a bill saying he sprayrd on the 10/24/16 thats the day he never got out and he droved off his name is PrestenCaurby my name is Regina Ward yall better send someone out here and spray cause im tee off he is saying he doing his job and hes not doing his... Read more

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Like I said before they are the best at cheating you please don't fall for there lies

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This company is very racists they are inconsistent and rip off employees... in the beginning they had you thinking that they are a very Christian company with standards and morals.. i have never worked for a company with this much racism i see why 2012 a lawsuit was filed against them

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Nathan came out to give an estimate on pest control from spiders to termites. He did a great job explaining, was very knowledgeable. We decided on a program that worked best for our needs. He did not try to sell us the earth, just what he thought we needed. He did a great job.

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BUYER BEWARE!!! Cooks is the worst pest company I've ever dealt with! The Mobile Al office is HORRIBLE!! They LIE to their customers! Can't keep their stories strait about company policy. They will not transfer a termite bond! We just sold our home and found out at closing that we owed $260 more than we were told because they refused to transfer the bond into the buyers name! When we called they said "technically they do not transfer bonds but... Read more

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Had them for six months - poor job!

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Approximately 10 years ago i had roaches so bad that they came out during the day and would not run from me - they were jumping off the ceiling and were inside the display on my appliances. I considered moving - until Cooks came out - they were completely gone within a year and I haven't had roaches since. Thank you Cooks Pest Control.

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We've had nothing but good experiences with Cook's and have used them 10 years plus.

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